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General Web Hosting Questions |
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Account balance
In order to add funds to your account balance, you need to perform the following actions: 1....
Views: 56
Are there any hidden costs, or setup fees?
No, there are no hidden costs or fees associated with having a hosting account with our services.
Views: 67
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No, if we find them in your directory or links to them, your entire account will be subject to...
Views: 69
Can I host friends' websites?
Yes, you may host your friends. If you want your friends to have their own control panels for...
Views: 66
Can I order even though I do not live in the US?
Yes, you can still order with us. We can host all international domain names and also we accept...
Views: 62
Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 122
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Views: 69
Can I upgrade my plan?
Absolutely. You are more than welcome to upgrade to any of our new plans at anytime. Just send...
Views: 70
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 70
Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Views: 57
Do you host adult sites?
Yes we host adult website on paid hosting, we don't allow hosting of adult sites on our free...
Views: 74
Do you offer password protected directories?
Yes, using our web-based control panel you can easily protect any directory without having to...
Views: 65
Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Views: 69
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request...
Views: 59
Do your servers support XML?
Yes, all of our servers support XML.
Views: 64
How can I pay automatically every month with Paypal?
For us to get a payment automatically from Paypal you need to add a Paypal subscription. To do...
Views: 61
How do I cancel my account?
We are sorry to hear that you must go, but if you really must here is how to do it.
1) Log...
Views: 58
How do I signup?
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
Views: 62
How long after I sign up can I start building my site?
If your account is automatically approved, your machine user will be created and ready for...
Views: 59
How long will it take to setup my new account?
Once your order is submitted, our system will automatically run a series of fraud tests to...
Views: 59
How much will I be billed upon signup?
Upon signup, you will be charged for your first contract period. For example, if you purchase...
Views: 56
How soon will my account be set up and ready for use?
Your account will be set up instantly*. You will receive an email with your account information,...
Views: 57
I have a fast internet connection (DSL/cable) - can I just host my own site?
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
Views: 59
Information Needed For SSL Certificate - CSR
We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
Views: 62
Is it a problem if I'm not in the US?
Not at all! In fact, we already have customers in countries all over the world. If you don't...
Views: 69
Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...
Views: 62
My website gets a lot of traffic. Will this be a problem?
Generally speaking, no. However, this usually depends on the nature of your website. If you are...
Views: 60
Renewal invoices
We will send a renewal invoice for your domain 14 days prior to the expiration date. If you have...
Views: 61
Setup Time?
What is the setup time on your services?
Shared, Reseller, and VPS accounts are instantly...
Views: 57
What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Views: 64
What happens if I exceed my allocated bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 58
What if my site breaks your Terms of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
Views: 61
When will my account be suspended if I am past due?
You have 5 days after the date due before we will shut down your account. You can make payment...
Views: 60
Which payment methods can be used
We currently accept Visa and MasterCard credit/debit cards and Paypal payments. If you are...
Views: 71
Why don't I just go with the cheapest hosting?
A host has to make a profit to continue operating. Some hosts do not properly understand the...
Views: 62
Will I be able to check my emails when I am away from my home/office computer?
Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Views: 52
Will I have unlimited access to update my pages?
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Views: 65
Will you place any ads on my site?
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Views: 69
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