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Help! You're Not Responding To My Tickets, or Emails!
If you're ever in this situation, please be aware of the following: * 1. We respond to tickets in...
Views: 64
I created a file with a special character and can't delete it, can you help?
Many operating systems have special characters, called 'meta-characters', which carry special...
Views: 56
I have X GB traffic/bandwidth, and have not used all, why is my site creating load and being asked to upgrade?
Server load and bandwidth are two entirely different things. Server load refers to the amount of...
Views: 54
Im having trouble sending email, what could the problem be?
If you are having trouble sending email, it is probably due to the auth scheme needed to allow...
Views: 57
My site or ftp service seems slow, just stops, or doesn't connect, why is that?
There are various of factors that can contribute to occasional slow download speeds or...
Views: 50
My website got hacked, what to do?
This is an evolving guideline and pretty much covers all aspects of security that are your...
Views: 54
My website is very slow. I am getting very slow response from web/vps/server, what is the problem?
Please open a support ticket and provide this information so support can troubleshoot the problem...
Views: 60
Someone is spamming my forms/blog/guestbook, what can I do to stop or report them?
1) Reporting spammer to the source network does not usually help. However, if you really want to...
Views: 64
Why won't my pictures show up?
There are several reasons your images may not be showing up on your web page.1. You haven't...
Views: 53
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